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Contact us through our Facebook page

This is the fastest way to get an answer to your question. We answer on Facebook generally within 48 hours.
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Send us an email

Do not hesitate to contact us. Our professional staff is available to answer your questions.

Following extensive flow of junk mail, we advise you to contact us via our Facebook page .

What are the best practices when I touch the Webgenie media?

1 - Visit our FAQ
The "Questions/ Answers" can solve most problems on our web site creation tool (domain name reservation, billing, payment methods available ...).
See our FAQ

2 - Start by presenting
Tell us who you are: A future user, a new user or an experienced user. Indeed, Webgenie team will use more or less technical terms based on your experience.

3 - Describe your problem
When you encounter a problem with our tool for website creation, do not forget to describe all the actions you made to get to your problem.
Also do not forget to specify what medium you use to create your website: PC, Mac, tablet, phone ... Tell us also the browser you use (Firefox, Google Chrome, Internet Explorer, IE Edge ...)